Telecom Audit
Rate Reduction
Overcharge Recovery
Telemanagement
Advanced Reporting
Guaranteed ROI
Sample Reports
Case Studies
Telecom Savings Tips
SPECIALS
Free Competitive Analysis
Over $1,000 Value!
Are you getting the best rates? Are you paying what you think you think you are? Find out now.
Call Center Outsourcer Case Study
|
Forty Percent Savings in Monthly Telecom Expenses. |
See Projected Savings
See the Real Rates
Charged
See what Competitors would Charge
Understand Volumes and Usage Patterns
"Our Clients are often surprised to find that the 'great rates' they think they're getting often only apply to a small percentage of their calls. The amount of money that we have been able to save a typical customer has been incredible!"
"When you're ready to save -- we're ready to help!"
SAMPLE RATES
Tier One Carriers!
Long Distance
< 2.2 cpm Dedicated
< 3.5 cpm Switched
$350 T1 Local Loop
Conference Calling
Below 10 cpm
Internet T1
Starting at $399 with loop
IP VPN
International Calling Cards
Call Center Outsourcer
Client:
Call Center Outsourcer
Client Requirements:
Find cost savings and identify ways to reduce monthly Telecom spending.
Services to be Reviewed:
Inbound and outbound voice services.
Situation:
A provider of call center services, billing several thousand dollars per month, spent several months working with Telecom service providers to increase service efficiencies and achieve the best rates. Over
time call volumes increased; however, the change in service provider seemed to have little or no impact on the monthly invoice. Customer requested invoice validation.
Scope of Project:
Analysis and validation of monthly invoicing and contract variance analysis.
Discovery:
Identified that the Customer was not receiving the appropriate discounts in their master services contract with their telecom provider.
Outcome:
-
40 percent savings - application of the correct discounts resulted in over 40 percent reduction in monthly spending.
-
Client realized quick service turnaround and value of outsourcing the review.
Copyright © 2003 DataDrillers, Inc. All rights reserved.